Cookies Policy
Last updated: 23 September 2026.
What cookies and similar technologies are
Cookies are small text files placed on your device when you visit our website. They allow the site to remember actions and preferences over time. Similar technologies include web beacons and pixels that can track activity without storing files. These tools can store or access information such as your IP address, browser type, device identifiers, pages visited and interaction data. On our site focused on specialised training in live production decks and control rooms, cookies help maintain session continuity during course enquiries and enrolment processes.
Why the site uses them
We employ cookies to ensure the website functions correctly for visitors exploring our commercial courses on multi-camera switching, live broadcasting techniques and real-time video operation. They support secure form submissions on the contact page, remember basic settings and provide aggregated insights into how users navigate training programme details. Without them certain features would not operate as intended under UK data protection expectations.
Strictly necessary, functional, analytics, advertising and social-media categories
Strictly necessary cookies enable core operations such as loading pages and processing contact forms. Functional cookies remember preferences like language selection. Analytics cookies gather usage statistics to improve course descriptions. Advertising cookies may track interest in television and streaming production training for relevant promotions. Social-media cookies could appear if embedded content is present, though our site avoids active social integration.
First-party versus third-party cookies
First-party cookies are set directly by starquestry and relate only to our domain for course information delivery. Third-party cookies originate from external providers such as analytics services or content delivery networks and may share limited data with those entities for performance monitoring. We limit third-party use to essential operational partners.
Session versus persistent cookies and retention
Session cookies exist only while your browser remains open and are deleted when you close it. Persistent cookies remain for a defined period, typically between thirty days and two years depending on purpose, after which they expire automatically. Retention periods are reviewed regularly to ensure they remain proportionate to the needs of our professional training offerings.
Data handled and purpose of each category
Necessary cookies process minimal identifiers required to deliver pages and forms. Functional cookies store preference flags such as navigation state. Analytics cookies collect anonymised visit counts and click paths to refine descriptions of control-room management courses. No category processes sensitive personal data; all handling aligns with UK GDPR transparency duties and PECR consent rules.
Consent or exemption basis for each category
Strictly necessary cookies operate under the strict necessity exemption of PECR and do not require prior consent. Functional, analytics and advertising cookies rely on explicit consent obtained through our site-wide banner. Consent is recorded and can be withdrawn at any time. Where legitimate interests apply they are balanced against user rights under the Data Protection Act 2018 and UK GDPR.
Cookie or provider information
Our necessary category includes session identifiers from our own servers with expiry at browser close. Analytics providers may use cookies named _ga with a two-year duration for aggregate statistics. Functional cookies for form state last thirty days. Full provider names and exact durations appear in the consent manager interface rather than static lists to allow real-time updates.
How the consent manager works
The banner displayed on first visit lets you accept all, reject non-essential or customise choices by category. Selections are stored for one year. You may reopen the manager via a link in the footer to review or alter preferences. Withdrawal of consent takes immediate effect for future visits while past data processing remains lawful if based on consent at the time.
Browser-level controls and consequences
Most browsers allow blocking or deleting cookies through settings menus. Disabling necessary cookies will prevent contact forms from submitting correctly and may block access to course enrolment features. Analytics and advertising cookies can be restricted without affecting core site usability, though some personalised recommendations for live production training may become unavailable.
International transfers
Some analytics providers may transfer data outside the United Kingdom. Appropriate safeguards such as standard contractual clauses are applied. Further details appear in our separate Privacy Policy which covers data handling beyond cookies.
Policy changes and contact
We review this Cookies Policy periodically and update it when practices or regulations change. The current version date is shown at the top. For questions please use the contact form on our Contacts page or reach [email protected], 0191 694 1001 or Wansbeck Workspace, Rotary Parkway, Ashington, Northumberland, NE63 8QZ. This policy complements our Privacy Policy and forms part of the legal framework governing our commercial training services in the United Kingdom.
Our commitment to clear communication means this document explains practical impacts rather than abstract legal text. Users can make informed decisions about their data when exploring professional courses in television production and streaming technologies. Regular audits ensure ongoing compliance with UK GDPR, the Data Protection Act 2018 and PECR requirements. Visitors retain control through both the consent tool and browser settings at all times.