Legal Information

This Legal Information page was last updated on 23 September 2026.

Identity of the Website Operator and Its Role

starquestry is the operator of this commercial website. starquestry specialises in providing high-quality online and in-person courses focused on live production decks and control rooms. This includes comprehensive training in multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions. The operator acts as an educational service provider, delivering practical skills and knowledge to individuals and organisations seeking to advance their careers or capabilities in the broadcasting and media production industry. starquestry is committed to transparency and compliance with all applicable United Kingdom laws governing commercial websites and e-commerce activities.

Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives

starquestry operates as a private limited company registered under the laws of England and Wales. The company is incorporated with Companies House and holds company registration number 15768838. This registration confirms its legal status as a limited liability entity, providing protection to its members while requiring adherence to the Companies Act 2006 and related regulations. No specific tax identifiers such as a VAT number are currently displayed as the company is not required to register for VAT at this stage of its operations. There are no additional licences or authorisations required beyond standard company registration for the provision of educational courses in this sector. Responsible representatives include the director(s) appointed in accordance with company law, who oversee compliance and operations. All such details are maintained on the public Companies House register for verification by interested parties.

Registered Office and Available Contact Details

The registered office of starquestry is located at the address provided through the enabled contact components. Visitors may contact the operator using the available methods outlined on this site, including the contact form on the dedicated Contacts page. All electronic communications are handled in accordance with the Electronic Commerce (EC Directive) Regulations 2002. Non-electronic contact options are also supported where required. For full transparency, the operator ensures that its legal entity name, registered details, and contact routes are readily accessible as mandated for commercial websites targeting the United Kingdom.

Purpose, Scope, and Intended Audience of the Website

The primary purpose of this website is to promote, describe, and facilitate enrolment in specialised courses and training programmes related to live video production, control room operations, multi-camera techniques, broadcasting, and streaming management. The scope encompasses detailed course outlines, enrolment processes, supporting resources, and general information about the training offerings. The intended audience includes aspiring and professional broadcasters, video operators, production managers, streaming technicians, media students, corporate training teams, and any individuals or organisations in the United Kingdom or internationally interested in developing expertise in these technical and creative fields. The website is designed for adult learners and commercial users; it does not target or collect data from individuals under the age of 18.

Rules for Access to and Acceptable Use of the Website

Access to this website is granted on the condition that users comply with all applicable laws and these terms of use. Users must not engage in any activity that disrupts the site, attempts unauthorised access, transmits harmful code, or misuses content. Acceptable use includes browsing for informational purposes, enrolling in courses through provided mechanisms, and contacting the operator for legitimate enquiries. Prohibited activities encompass scraping, automated data collection without permission, posting defamatory or illegal material via any forms, or using the site for commercial solicitation unrelated to the offered courses. Violations may result in suspension of access and potential legal action under relevant UK legislation including the Computer Misuse Act 1990.

Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property

All content on this website, including text, course descriptions, images, videos, logos, and design elements, is owned by or licensed to starquestry unless otherwise stated. Trademarks and trade names associated with starquestry or its courses are protected under UK trademark law. Users may view and download materials for personal, non-commercial educational use only, provided that all copyright notices and attributions remain intact. Any reproduction, distribution, modification, or commercial exploitation of the content requires prior written consent from the operator. Unauthorised use may constitute infringement under the Copyright, Designs and Patents Act 1988 and could lead to civil or criminal proceedings. Third-party trademarks appearing on the site are acknowledged where applicable and remain the property of their respective owners.

Accuracy, Availability, and Proportionate Limitations of Liability

starquestry strives to ensure that all information on this website is accurate and up to date. However, course details, availability, pricing, and other content may change without prior notice. The website is provided on an 'as is' basis and is made available subject to interruptions for maintenance, technical issues, or circumstances beyond reasonable control. To the fullest extent permitted by law, including under the Consumer Rights Act 2015 where applicable to consumers, starquestry excludes liability for any indirect, incidental, special, or consequential damages arising from use of the site or reliance on its content. Direct liability is limited to the amount paid for any specific course or service where a contract exists. Nothing in these provisions excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under English law.

External Links and Third-Party Content

This website may contain references to external websites or resources for user convenience. starquestry has no control over the content, availability, or practices of such third-party sites and does not endorse them. Users access external links at their own risk. The operator is not responsible for any loss or damage arising from the use of third-party content or services. Any third-party materials featured, such as testimonials or partner information, are used with appropriate permissions or under fair dealing provisions where applicable. Users should review the terms and privacy practices of any linked sites independently.

Cross-References to Other Policies

This Legal Information page should be read in conjunction with the Privacy Policy, which details data processing practices under UK GDPR and the Data Protection Act 2018. The Cookie Policy explains the use of cookies and similar technologies in compliance with the Privacy and Electronic Communications Regulations (PECR). The Terms and Conditions govern the contractual relationship for course enrolments and website use. The Payment and Refund Policy outlines consumer rights regarding payments, cancellations, and refunds in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. These documents are available on the website and form an integral part of the legal framework applicable to visitors.

Applicable Law, Competent Courts, and Consumer Dispute Rights

This website and any disputes arising from it are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any claims, except where mandatory consumer protection rules provide otherwise. For consumers resident in the United Kingdom, statutory rights under consumer protection legislation remain unaffected. In the event of a dispute, parties are encouraged to seek resolution through negotiation or alternative dispute resolution mechanisms such as mediation before pursuing formal court proceedings. Online dispute resolution platforms may be available for certain e-commerce transactions as per applicable EU-derived rules retained in UK law where relevant.

Contact Route, Changes, and Last-Updated Date

Users may contact starquestry via the contact form on the Contacts page, by email using the enabled placeholder [email protected], by telephone using 0191 694 1001, or by post to the address using Wansbeck Workspace, Rotary Parkway, Ashington, Northumberland, NE63 8QZ. The operator welcomes feedback and will respond to legitimate enquiries promptly. This Legal Information page may be updated from time to time to reflect changes in law, business operations, or regulatory requirements. The most recent version will always be posted here with the last-updated date clearly indicated near the beginning. Continued use of the website after any update constitutes acceptance of the revised terms. For the most current information, please review this page regularly.